Privacy Policy

Effective Date: 20th January 2025

Thank you for using our mobile application (the “App”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

1. Information You Provide:
   • Nickname: For personalisation purposes within the App.
   • Email Address: Used for account registration, verification, and communication. A code will be sent to verify your email.
   • Password: Collected for account authentication and to provide secure access to the app. Your password is encrypted during storage and we do not have access to it. It is securely handled to ensure your privacy and security. We do not share this information with any third parties.
   • Mobile Number: Used for account verification via SMS (a code) and communication related to the App.
   • Website Domain:: Collected to connect your website with the app’s features, enabling you to receive orders, manage settings, and synchronize data. This information is used solely for this purpose and is not shared with any third parties.
2. Location Data (if enabled):
   • Location data may be collected to facilitate delivery driver functionality. Location services are only accessed with your explicit consent and can be turned off at any time via your device settings.

How We Use Your Information

• To provide and improve the functionality of the App.
• To verify your account and provide secure access.
• To communicate important updates, such as changes to the App or new features.
• To enable delivery driver tracking (if applicable).

How We Store Your Information

1. Locally on Your Device:
   • Nickname, email, and mobile number are stored on your device using JavaScript LocalStorage for quick access.
2. Secure Servers:
   • All other data (e.g., orders, customer data, and settings) is securely stored on our servers. Sensitive data such as passwords are encrypted.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. Your data is only shared when necessary to:

• Comply with legal obligations.
• Provide services you’ve requested (e.g., SMS verification).
• Protect the rights and safety of our users and the public.

Data Security

We take data security seriously and use industry-standard measures to protect your information, including encryption and secure storage practices. However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the information we hold about you.
• Request corrections to your data.
• Request deletion of your data, except where we are required by law to retain it.

To exercise these rights, on WhatsApp at +44 7591 158960.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes through the App or via email.